Critical Corporate Communications: A Best Practice Blueprint
Naomi Langford-Wood
Effective communication lies at the heart of every successful business. All good communication involves an efficient exchange of information, both internally and externally. In addition, knowing what and how to convey a message is equally important. Proliferating methods of communication, e.g. email, fax, mobile, Internet, telephone, verbal and non-verbal exchanges, widen the range of choices, and also increase the chances of choosing an inappropriate channel for getting your message across.
Real-life examples illustrate best and worst practice in communication. A communications audit is also provided, looking in detail at which forms of communication currently work, where information is drawn from and its credibility and the use of different channels. The audit will most importantly provide a benchmark for companies to calibrate their present and future success. A sample audit response is also included.
Mid- to senior level executives, owner-managers, consultants, trainers and advisers will find this an indispensable guide.
Kategorien:
Jahr:
2003
Verlag:
Wiley
Sprache:
english
Seiten:
195
ISBN 10:
0470847638
ISBN 13:
9780470847633
Serien:
CBI Fast Track
Datei:
PDF, 5.34 MB
IPFS:
,
english, 2003
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